Frequently Asked Questions
Everything you need to know about your smile journey.
How long does shipping take for my impression kit?
Once your order is placed, impression kits are typically processed and shipped within 1-2 business days. Delivery usually takes 3-5 business days depending on your location.
Can I return my custom clear aligners?
Since our aligners are custom-made medical devices tailored to your specific dental structure, they are non-returnable. However, if your smile doesn't match the projected results, we offer a refinement process to ensure satisfaction.
Do you offer monthly payment plans?
Yes, we offer flexible financing options including SmileFlex and other monthly installment plans to make your smile transformation affordable without a large upfront cost.
What is the quality of the material used in the aligners?
Our aligners are made from high-quality, BPA-free, medical-grade clear plastic. They are designed to be durable, comfortable, and virtually invisible during daily wear.
How do I know if I am a candidate for ALIGNERCO?
The first step is using our impression kit. Once you send back your molds, our specialized team evaluates them to determine if you are a candidate for clear aligner therapy. If you are not a fit, we provide a full refund for the kit.
Do I need to visit a dentist in person?
No, ALIGNERCO provides a remote smile journey. You take your own impressions at home, and our team of experts designs your treatment plan digitally, shipping all aligners directly to your door.